Welcome to ShopNavya (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website and services, including the purchase of products from shopnavya.in (the “Site”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.
You may be required to provide accurate and complete information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account.
ShopNavya reserves the right to suspend or terminate accounts that provide false information or violate these Terms.
All prices on the Site are listed in Indian Rupees (INR) unless stated otherwise.
Prices may change at any time without prior notice.
Payments are processed securely through third-party payment gateways.
By placing an order, you authorize us to charge your selected payment method for the full order amount, including applicable taxes and shipping charges.
ShopNavya does not store your complete payment details.
We strive to ensure that all product descriptions, images, and information are accurate. However:
Minor variations in color, size, or appearance may occur due to photography, lighting, or screen settings.
Product descriptions are provided for informational purposes and may not be entirely error-free.
Such minor variations do not qualify as defects.
Placing an order does not guarantee acceptance.
ShopNavya reserves the right to cancel or refuse any order due to:
Product unavailability
Pricing or listing errors
Incomplete or incorrect customer information
Suspected fraudulent activity
If payment has already been made for a cancelled order, a refund will be processed in accordance with our Refund Policy.
Estimated delivery timelines are provided for reference only and may vary due to logistics, location, or unforeseen circumstances.
As a dropshipping store, some products may be shipped directly from third-party suppliers.
ShopNavya is not responsible for delays caused by courier partners, customs processes, weather conditions, or events beyond our control.
Any applicable shipping charges will be displayed at checkout.
Returns and refunds are governed by our Returns & Refund Policy, which forms an integral part of these Terms.
Returns are accepted only for eligible cases such as damaged, defective, or incorrect items.
Refunds are processed after verification and approval.
Shipping charges are non-refundable unless the issue is due to our error.
Please refer to the Returns & Refund Policy on our website for full details.
You agree not to use the Site for:
Any unlawful, fraudulent, or malicious activity
Violating applicable laws or regulations
Infringing intellectual property rights
Uploading or transmitting viruses or harmful code
Harassment, abuse, or harm to others
Attempting unauthorized access to our systems
Violation of this section may result in immediate termination of access to the Site.
To the maximum extent permitted by law:
ShopNavya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
Our total liability shall not exceed the amount paid by you for the product related to the claim.
All products and services are provided on an “as is” and “as available” basis.
All content on this Site, including text, images, logos, graphics, and designs, is the property of ShopNavya and may not be used, copied, or reproduced without prior written permission.
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of India.
ShopNavya reserves the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on the Site. Continued use of the Site constitutes acceptance of the updated Terms.
ShopNavya brings you thoughtfully curated products that blend modern style, quality, and everyday value. We partner with trusted suppliers to deliver reliable shopping, secure payments, and products you’ll love. Designed for today’s lifestyle, ShopNavya makes discovering great finds simple and stress-free.
