Privacy Policy
At shopnavya, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from shopnavya.in
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or interact with our Site, we may collect the following types of information:
Personal Information:
This includes your name, billing and shipping address, email address, phone number, payment details (processed securely by third-party payment gateways), and order history.
Automatically Collected Information:
We may automatically collect certain information about your device, including IP address, browser type, operating system, pages visited, and browsing behavior using cookies and similar technologies.
Customer Support Information:
If you contact us for support, we may collect additional information to help resolve your query.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you regarding orders, shipping, returns, or inquiries
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Improve our products, services, and website experience
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Detect and prevent fraud or unauthorized activities
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Send promotional emails or updates (only if you opt in)
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Comply with legal and regulatory requirements
We only collect and use information that is necessary for these purposes.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
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Remember your preferences
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Understand how users interact with our Site
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Improve performance and functionality
You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly as a result.
4. Third-Party Services
We may share your information with trusted third-party service providers to operate our business, such as:
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Payment gateways
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Shipping and logistics partners
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Website analytics and marketing tools (e.g., Google Analytics)
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Shopify and related e-commerce tools
These third parties only receive information necessary to perform their services and are required to protect your data.
We do not sell or rent your personal information to third parties.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Payment information is processed securely through PCI-compliant payment gateways, and we do not store your complete payment details on our servers.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Customer Rights
As a customer, you have the right to:
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Access the personal information we hold about you
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Request correction or updates to your information
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Request deletion of your personal data (subject to legal and operational requirements)
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Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
We encourage you to review this policy periodically.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
SHOP NAVYA
Email: contact@shopnavya.in